Your privacy is important to us.
Touchwood is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Touchwood solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do you collect about me and how do you use it?
If you choose to submit your details via one of our online forms, we may collect the following information: your name, contact information including email address and other information relevant to your enquiry.
The information you provide is used to deal with any enquiry you make through our website and to provide any service you request us to provide. Your personal information will never be sold or passed on to third parties. Your details will be treated with the strictest confidence.
We make use of industry standard encryption methods and use a ‘secure server’ to collect any personal details whatsoever.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service. These statistics will not include information that can be used to identify any individual. For further information, please see below.
Web Site Data Protection Act Compliance
Any information that you provide to us via this web site may be added to our database and will be processed in accordance with the data protection legislation.
We may give information to third parties such as other professional advisers and expert witnesses. We undertake that your data will be held securely and confidentially unless we are required by law to disclose it. You have a right of access under data protection legislation to the personal data that we hold about you. We may time to time send you information that we think might be of interest to you. If you do not wish to receive that information please notify our offices in writing to 14 Springfield Road, Moseley, Birmingham, B13 9NY. You may also contact us this way if you wish to have access to, modify, correct or object to the further processing of your information.
What are cookies and how do you use them?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Touchwood use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We will not use the cookie to identify you personally. Touchwoods only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
This Website may contain links that make it easy for users to visit other websites. If the user uses the links to leave the Website and visit a website operated by a third party, Touchwoods does not have any control over that website. Accordingly, Touchwoods cannot be responsible for the protection and privacy of any information which users have provided while visiting such websites. Users should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Legislation Act. A small fee will be payable. If you would like a copy of the information held on you please contact us:
14 Springfield Road
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.